Privacy Policy

Last Updated: February 15, 2026

‍

Center Medspa (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.centermedspa.com (the “Website”) and interact with our services.

‍

By using our Website, you consent to the practices described in this Privacy Policy.

‍

1. Who We Are

‍

Center Medspa is a medical aesthetics and wellness provider offering cosmetic and spa services. This Privacy Policy governs information collected through our Website and digital communications only. It does not replace our separate Notice of Privacy Practices provided to patients in connection with clinical services.

‍

2. Information We Collect

‍

We collect information in the following categories:

‍

A. Information You Provide Directly

‍

We may collect:

  • Name
  • Email address
  • Phone number
  • Appointment requests
  • Newsletter subscriptions
  • SMS opt-in consent
  • Any information voluntarily submitted through forms or email

B. Automatically Collected Information

‍

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on pages
  • Clickstream data
  • Cookies and similar tracking technologies

C. Instagram API Data

‍

Our Website may display an embedded Instagram feed powered by the Instagram Graph API.

Through this integration, we may retrieve and display:

  • Public Instagram posts (photos and videos)
  • Captions
  • Timestamps
  • Public profile information (username, profile image)

We do not collect private Instagram data.

‍

If authentication or access tokens are used, they are stored securely and used solely to display Center Medspa’s Instagram feed.

‍

We use Instagram API data strictly in accordance with Meta’s Platform Terms and Developer Policies.

‍

3. How We Use Your Information

‍

We use information for legitimate business purposes, including:

  • Responding to inquiries
  • Scheduling appointments
  • Sending marketing emails (with consent)
  • Sending SMS messages (with consent)
  • Displaying our Instagram feed
  • Improving Website functionality
  • Analyzing usage trends
  • Maintaining security
  • Complying with legal obligations

We do not use Instagram API data for profiling, resale, or unrelated advertising.

‍

4. Email Marketing

‍

We use Emma Marketing (www.myemma.com) to manage email communications. If you subscribe, your name and email address may be processed by Emma on our behalf.

‍

You may unsubscribe at any time via the “unsubscribe” link in any marketing email.

‍

5. SMS Marketing & Text Communications

‍

If you provide your mobile number and opt in, you may receive:

  • Appointment reminders
  • Scheduling confirmations
  • Promotions
  • Service updates
  • Event announcements

Consent

‍

By opting in, you expressly consent to receive text messages from Center Medspa, including automated marketing messages where applicable. Consent is not a condition of purchase.

‍

Opt-Out

‍

You may opt out at any time by:

  • Replying STOP
  • Calling [Insert Phone Number]
  • Emailing [Insert Privacy Email Address]

Message and data rates may apply.

‍

We may use third-party SMS providers who are contractually obligated to protect your information.

‍

We do not sell SMS data.

‍

6. Analytics

‍

We use Google Analytics to analyze Website usage. Google may collect device and usage data through cookies.

You may opt out via browser settings or Google’s opt-out tools.

‍

7. Cookies

‍

We use cookies to improve functionality and analyze traffic. You may disable cookies in your browser settings.

‍

8. How We Share Information

‍

We do not sell personal information.

‍

We may share information with:

  • Hosting providers
  • Google Analytics
  • Emma Marketing
  • SMS providers
  • IT vendors
  • Legal authorities when required

We share only what is necessary to operate our Website.

‍

9. Data Retention

‍

We retain information only as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Instagram API data is retained only as long as needed to display our feed and in compliance with Meta policies.

‍

10. Data Deletion Requests

‍

You may request access, correction, or deletion of your personal information by contacting:

‍

Email: info@centermedspa.com‍

Subject Line: “Privacy Request”

‍

We will respond within legally required timeframes.

‍

11. HIPAA Notice & Health Information Disclaimer

‍

This Website is not intended to collect Protected Health Information (“PHI”) under HIPAA.

‍

Do not submit medical records, insurance details, or sensitive health information via Website forms.

‍

Use of this Website does not establish a provider–patient relationship. A relationship is formed only after formal intake procedures.

‍

Patients receive a separate Notice of Privacy Practices governing clinical medical information.

‍

12. Children’s Privacy

‍

Our Website is not directed to children under 13. We do not knowingly collect personal information from children.

‍

13. Third-Party Links

‍

We are not responsible for privacy practices of third-party websites linked from our Website.

‍

14. Tennessee Privacy Rights

‍

If you are a Tennessee resident, you may have rights under the Tennessee Information Protection Act (effective July 1, 2025), including:

  • Right to confirm whether we process your personal data
  • Right to access personal data
  • Right to correct inaccuracies
  • Right to delete personal data
  • Right to obtain a copy of personal data
  • Right to opt out of targeted advertising, sale of personal data, or profiling

Center Medspa does not sell personal data or engage in profiling in furtherance of decisions that produce legal or similarly significant effects.

‍

You may submit a request by contacting: info@centermedspa.com

‍

If we decline to take action, you may appeal by replying to our response within the timeframe provided.

‍

16. Compliance with Meta Platform Terms

‍

Our Instagram integration complies with:

  • Meta Platform Terms
  • Meta Developer Policies
  • Instagram Graph API policies

This Privacy Policy is publicly accessible and available to Meta’s crawlers.

‍

17. Data Security

‍

We implement reasonable safeguards to protect personal information. However, no system can guarantee absolute security.

‍

18. Changes to This Privacy Policy

‍

We may update this Privacy Policy periodically. Updates will be reflected with a revised “Last Updated” date.

‍

Continued use of the Website constitutes acceptance of changes.

‍

19. Contact Information

‍

Center Medspa

320 E Main St, Ste 110,
Chattanooga, TN 37408

‍
‍+1 423-643-1890
‍info@centermedspa.com